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Home Etcetera Other Articles Slash Net Classifieds Policy List

Slash Net Classifieds Policy List

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One man, five cats, a lot of unwanted stuff, and one mission: to sell it all at great prices. Some common, many unique, and almost everything the only one in stock – so when it's sold, it's gone!  Thanks for looking, and remember, your purchases help feed our cats. You wouldn't want my fuzzy bundles of love to go un-fed and unloved, would you?

Local Sales FAQs:
Q1. Where are you located?
A1. Northwest Houston, more specifically, Barker-Cypress & 290.

Q2. I can't go that far! Maybe you can ship to me?
A2. You can use my eCrater store (preferred) at http://slashnet.ecrater.com/ or my iOffer store at http://slashnet.ioffer.com to purchase items.

Q3. Well, maybe I can. Where will you meet me?
A3. The Randall's center at Barker-Cypress & 290 is my preferred meeting place. More detailed directions will be given when you are ready to meet up.

Q4. Okay, but what's your...”best price”? Will you give me a discount?
A4. I am confident I have the lowest price around, online or not, for my items. I'll do discounts for multiple item buys or to match/beat someone else's prices. “Just because” isn't motivating to me, as I am not in a hurry to sell. Please provide links when asking for a price match. NB: No negotiating on site.

Q5. I want to call you and chat about the weather. Why isn't there a phone number listed on your ads?
A5. I don't like to give this out over the 'net, plus e-mail leaves a better paper trail. You'll get a phone number before we meet, and I usually respond to e-mail relatively quickly. Also, please add the slash.net domain to your spam whitelists, or else you may not get a response!

Q6. Oh yeah. Is your item available?
A6. Assume that if the posting is live, the item is available. Worst case is you get a “sorry, this just sold” response. When you write, be ready to buy within a few days – I'm available most days and times. Don't tell me you're “interested”, tell me you're ready to buy.

Q7. I've got euros, pesos, francs, checks...How can I pay?
A7. For local sales, cash (US dollars) is the only acceptable form of payment. I am currently not interested in trades.

Q8. This gizmo doesn't work! I bought an item from you and have a problem with it. Can I return it?
A8. Although I try to test all items before listing them for sale, sometimes things do go wrong, or seem to. First, please check any relevant manuals (usually included, and where applicable) to ensure proper operation. Second, notify me and I will try to solve the problem. If it cannot be solved, I will accept returns within a week of purchase.

Note: Media (books, CDs, etc.) cannot be returned. No returns on items labeled “as is”. No returns on consumable products (eg. ink/toner cartridges, food, etc.).

Q9. I'd like more information on an item.
A9. I do my best to supply quite a bit of information on my items, but if you need more, try checking out the manufacturer's web site (where applicable). 

Q10. What condition are your items in? Are they broken?
A10. All items are generally in very good to excellent condition, unless otherwise noted. If there are known problems with any of my merchandise, they will be listed in the ad. Almost always, the reason for sale is “it isn't needed anymore”.

Q11. I would like to purchase your item for my [insert fake family relative here] in [suspicious foreign country] for [his/her] [birthday/marriage/other event].
A11. Not happening. You will be reported, and you will lose your account. Don't try it.

Q12. Hey I made billions of dollars through Google I'm clever etc. etc. etc.
A12. You too will lose your account. Don't do it.

Remote Sales FAQs:
Q1. Where can I buy from you?
A1. At my BluJay store ( http://slashnet.blujay.com/ ), eCrater store ( http://slashnet.ecrater.com/ ), my iOffer store ( http://slashnet.ioffer.com/ ), at Amazon ( http://www.amazon.com/shops/snclassifieds ), or my Half.com store ( http://shops.half.ebay.com/snclassifieds ). The eCrater store is preferred.

Q2. How do you ship?
A2. Typically via FedEx Ground. This has insurance and tracking, and reaches most destinations in the US within 3-4 days. Some items may go via USPS Media Mail (books, CDs, DVDs, etc.). Items are usually shipped within 2-3 business days after payment clears.

Q3. Do you ship internationally?
A3. Currently, I will ship to Canada, the UK, Germany, Japan, and Australia. Buyer is responsible for all applicable shipping costs, duties, etc.

Q4. Will you give me a discount?
A4. I am confident I have the lowest price around, online or not, for my items. I'll do discounts for multiple item buys or to match/beat someone else's prices. “Just because” isn't motivating to me, as I am not in a hurry to sell. Please provide links when asking for a price match.

Q5. Can I get free shipping?
A5. Spend over $100 and shipping is free – this is valid for the iOffer store, and for domestic (USA) purchases only. Mention this policy sheet.

Q6. How do I pay?
A6. The sites listed above either accept payment via PayPal ( http://www.paypal.com ), Google Checkout ( http://checkout.google.com/ ), or through credit cards.

Q7. I'd like more information on an item. Where can I get it?
A7. I do my best to supply quite a bit of information on my items, but if you need more, try checking out the manufacturer's web site (where applicable). 

Q8. What condition are your items in? Are they broken?
A8. All items are generally in very good to excellent condition, unless otherwise noted. If there are known problems with any of my merchandise, they will be listed in the ad. Almost always, the reason for sale is “it isn't needed anymore”.

Q9. This gizmo doesn't work! I bought an item from you and have a problem with it. Can I return it?
A9. Although I try to test all items before listing them for sale, sometimes things do go wrong, or seem to. First, please check any relevant manuals (usually included, and where applicable) to ensure proper operation. Second, notify me and I will try to solve the problem. If it cannot be solved, I will accept returns within a week of receipt.

Media (books, CDs, etc.) cannot be returned, unless you are shipped the wrong item. No returns on items labeled “as is”. No returns on consumable products (eg. ink/toner cartridges, food, etc.).

For items damaged in shipment, please send me a photo of the damage, and I will work with the relevant shipping company to refund your money.

If you receive the wrong item, I will cover shipping the new one to you and shipping the old one back.

Q10. I bought an item and nothing is wrong with it, but I don't like it.
A10. You may return it as long as it's in the same condition, and it hasn't been a week since you received it. Shipping costs will not be refunded in this case. Your other option is to resell it.

Q11. I bought an item and it didn't show up when I wanted it to.
A11. Shipping times are not guaranteed, unless such a service is purchased (eg: FedEx Overnight).

Q12. I would like to purchase your item for my [insert fake family relative here] in [suspicious foreign country] for [his/her] [birthday/marriage/other event].
A12. Not happening. You will be reported, and you will lose your account. Don't try it.



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Last Updated on Wednesday, 24 February 2010 16:55  

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